Service Agreement

1. About Our Services

Consumer Complaint India is an independent private platform operated under Brighht India. We provide consultancy, guidance, and documentation support services related to consumer complaints and grievance-related matters.

2. Services We Provide

• Complaint drafting assistance
• Documentation review and formatting support
• Process guidance for complaint submission
• Basic follow-up support and status guidance
• Email and communication drafting support

3. Services We Do Not Provide

• Legal advice or legal opinion
• Court representation or advocate services
• Government authority affiliation or influence
• Guaranteed complaint resolution or compensation
• Financial, investment, or medical advice

4. User Responsibilities

• You must provide accurate and genuine information.
• You are responsible for verifying all submitted details.
• You agree not to submit false, misleading, or unlawful complaints.
• You must cooperate by providing required documents and responses on time.

5. Payments & Fees

• Service charges must be paid in advance.
• Fees shown on the website are applicable only to the selected service.
• Government charges, legal fees, or third-party costs are not included unless clearly mentioned.
• Applicable taxes may be charged separately.

6. Refund Policy

• Refund requests are reviewed individually.
• No refund will apply once work has started or documents have been delivered.
• Refund processing charges may be deducted where applicable.
• Government fees and third-party charges are non-refundable.

For refund requests, contact: complaint@consumercomplaintindia.com

7. Limitation of Liability

Consumer Complaint India shall not be responsible for delays, rejection of complaints, authority decisions, technical interruptions, or any indirect losses arising from the use of our services.

We do not guarantee any fixed outcome, settlement, or compensation result.

8. Privacy & Data Usage

We use your submitted information only for service-related purposes and internal processing.

Please review our Privacy Policy for complete details regarding data collection and usage.

9. Governing Law

This agreement shall be governed by the laws of India. Any disputes related to services shall be subject to the jurisdiction of courts located in Gautam Budh Nagar, Uttar Pradesh.

10. Changes to This Agreement

We may update or modify this Service Agreement at any time without prior notice. Updated versions will be published on this page.